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Owned and operated by Clubs And Cues, we are happy to assist with orders, product questions, or building your perfect game room.

We typically respond within 24 hours
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support@clubsandcues.com
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pool tables and foosball tables may include specific delivery details at checkout.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way. If you have any trouble locating your tracking info, just send us a message.

What is your return policy?

We offer 30-Day Returns on eligible items. If something is not the right fit for your game room, please refer to our Return Policy page for full details on how to start a return. We are always happy to walk you through the process.

Can I exchange an item for a different model?

We do our best to accommodate exchanges for a different size, finish, or model within our return window. Reach out to our team with your order number and the item you would like instead, and we will guide you through the next steps.

How do I choose the right pool table size for my room?

We recommend measuring your space and adding at least 5 feet of clearance on each side of the table for comfortable cueing. Our team can help you determine the best table size based on your room dimensions so every shot feels natural.

What should I look for in a quality cigar humidor?

A well-crafted humidor should maintain consistent humidity levels and feature a tight seal to preserve your collection. Spanish cedar lining is a strong indicator of quality, as it helps regulate moisture and enhances the aging process. Feel free to contact us for personalized recommendations.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Pool Tables and Billiards
Poker and Foosball Tables
Cigar Humidors
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Our team aims to reply to every inquiry within 24 hours during business days.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Quality Craftsmanship

Every pool table, poker table, and humidor is selected for materials and build quality designed to last.

Reliable Delivery

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), backed by our 30-Day Returns.